elya的自我评价里,有一条是产品设计挑刺狂人~今天来拿几个例子简单的挑挑刺,有小白的地方还请大家批评指正~
第一个例子:人人网删除资料操作
警告“该资料已通过真实性认证,要修改请先取消认证”——>
取消资格认证“保留该认证,你将更好的找到你认识的朋友们。取消该认证不会删除相应资料,确定取消该认证吗?”
这时候给出两个选项:“确认”和“取消”
这时候我们来想象这样一个场景,你的朋友约你吃饭,但是你不想去,你朋友问你“你真的不想去了吗?” 请问此时,你是回答“真的”还是回答“不想去”。当然,两种情况都可能发生。
以上人人网取消资料的交互设计就犯了多个这种自相矛盾、前后不一致的错误:
- 点击删除这个大学,弹层提示应该是“要删除请先取消认证”,但是我们见到的是“要修改请先取消认证”
- 取消资格认证的的可选操作应该是“确认”和“放弃”,而不是“确认”和“取消”,否则容易让人迷路或误操作
第二个例子:139说客添加好友
带+提示的听他说,点击之——>
奇怪怎么没有任何提示说“你已经成功收听XXX”?哦!原来批量添加
奇怪怎么没有取消听某某说的选项?难道是点头像取消?
点击打了勾的已选用户头像——>
竟然在当前页面打开了该用户的个人主页……
这个添加好友的设计有哪些明显的不足呢?
1.没有明确的提示
- 不知道是批量添加还是逐个添加
- 不知道怎么取消已选用户
- 不知道翻页后已选用户是否还有效
2.没有操作后的反馈
- 选中了一个之后没有告诉我“您已收听XXX”或者“您可以选择更多来批量处理”
- 选中的人除了头像打钩外没有其他变化,右侧选项还是听他说,而不是变成“不听他”
3.设计有误导嫌疑
- 头像上打钩让人认为头像是可进行选择操作的,结果头像确实超链接到本人页面的,且在当前窗口打开
4.操作之后让人迷路
- 本想点击听他们说之后跳到第二页继续添加好友,但是点击了听他们说之后却跳到了我的好友列表,操作被切断
- 好歹有个可选择性的提示“继续添加好友还是返回好友列表?”
交互设计是一门很人性化的学问,就是从用户的角度出发来做设计,假如用户在你的页面经常迷路,找不到想找的功能,操作结果得不到反馈,可想而知体验是很不好的~
希望能从这些例子中总结经验教训,引以为戒~


好复杂的工序啊
关于人人的修改学校资料的问题我也是深有体会
这么个小问题我也倒腾了一会才整明白。。。
我跟着我老头子的脚步来了~~~拜读~~~
Whoa, things just got a whole lot easrie.
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It’s posts like this that make surfing so much pleasure
No question this is the place to get this info, thanks y’all.
IJWTS wow! Why can’t I think of things like that?
You’re a real deep thinker. Thanks for sharing.
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I’ll try to put this to good use immediately.
I don’t know who you wrote this for but you helped a brother out.
Hey, that’s the greatest! So with ll this brain power AWHFY?
Touchdown! That’s a really cool way of putting it!
That’s way the bestest answer so far!
That’s a posting full of insight!
Free knowledge like this doesn’t just help, it promote democracy. Thank you.
I’ve been looking for a post like this forever (and a day)
That’s way more clever than I was expecting. Thanks!
That’s an ingenious way of thinking about it.
Stellar work there everyone. I’ll keep on reading.
If you wrote an article about life we’d all reach enlightenment.
That’s an expert answer to an interesting question
It’s a relief to find someone who can explain things so well
If I were a Teenage Mutant Ninja Turtle, now I’d say “Kowabunga, dude!”
Yeah, that’s the ticket, sir or ma’am
IMHO you’ve got the right answer!
I told my kids we’d play after I found what I needed. Damnit.
You know what, I’m very much inclined to agree.
You’ve really helped me understand the issues. Thanks.
原来你也玩校内啊“
很不错,拜读,喜欢你的blog,一定常关注!
其实我也是挑刺儿狂。
关于人人,我现在尚有几个刺儿在手中,只是懒的写出来,而且也觉得没必要写出来。
上次写过几个让人人的员工们看了下